bf77's Privacy Policy
This document clearly describes how your personal information is collected, stored, and kept secure on the bf77 platform.
1 Introduction and Scope
This privacy policy applies to all services, websites, and mobile applications of the bf77 platform. By creating an account, logging in, or using any service on bf77, you are considered to have accepted the terms of this policy.
Our Terms and Conditions state that you must read and understand this privacy policy before using the platform. This policy applies equally to all users in Bangladesh.
bf77 believes that protecting user information is a fundamental responsibility. We therefore follow industry-standard encryption technology and strict data management practices.
2 Information Collection
2.1 Information You Provide Directly
The following information you provide when registering an account on bf77 is collected:
- Full name and date of birth (for age verification)
- Mobile number and email address
- Password (stored in encrypted form)
- National ID or passport number (when identity verification is required)
- Bank account details and mobile banking numbers (bKash, Nagad, Rocket, Upay)
2.2 Automatically Collected Information
When you use the bf77 platform, the following information may be collected automatically:
- IP address and device type
- Browser type and version
- Time spent on the platform and which pages were visited
- Game history and transaction records
- Cookies and session data
3 Purpose of Information Use
bf77 uses your information only for the following purposes:
- Creating, verifying, and maintaining accounts
- Processing deposits and withdrawals
- Detecting and preventing fraudulent activity
- Providing customer support (via live chat and email)
- Improving platform security and performance
- Meeting legal obligations
- Sending bonus offers and promotional information (with your consent)
bf77 never sells your personal information to third parties. Information may be shared only with partners necessary for operating the service and with relevant authorities when legally required.
4 Information Storage and Security
bf77 uses SSL (Secure Socket Layer) encryption technology to keep your information secure. All data is stored on secure servers, and firewall and access control systems are in place to prevent unauthorised access.
Financial transaction data — particularly data related to bKash, Nagad, Rocket, Upay, and bank transfers — is transmitted and stored using the highest level of encryption.
Data retention period: information for active accounts is kept for as long as the account remains open. After an account is closed, certain information may be retained for up to five years due to legal obligations.
5 Cookie Policy
The bf77 platform uses cookies to improve the user experience and to keep the platform functioning correctly. There are three types of cookies:
- Essential cookies: Required for login sessions and security; these cannot be disabled.
- Functional cookies: Help remember your preferences, such as language or game settings.
- Analytics cookies: Collect anonymous statistics for platform improvement.
You can manage cookies at any time from your browser settings. However, disabling essential cookies may cause some services to not work properly.
6 Sharing Information with Third Parties
bf77 may share information with third parties in the following situations:
- Payment processors: bKash, Nagad, Rocket, Upay, and banks receive the necessary information to complete deposits and withdrawals.
- Game providers: Game studios including Evolution, Pragmatic Play, PG Soft, and JILI may access limited information to ensure the gaming experience.
- Legal authorities: Information may be provided to relevant authorities in response to valid legal directives.
- Fraud prevention services: Specialist agencies may be used to ensure account security.
Outside of the cases listed above, your information will not be shared with any third party without your consent.
7 Your Rights
As an account holder on bf77, you have the following rights:
- Right to access: You may request to know what information is held about you.
- Right to correction: You may request that incorrect or incomplete information be corrected.
- Right to erasure: In certain circumstances, you may request that your information be deleted (where there is no legal obligation to retain it).
- Right to restrict processing: In certain cases, you may request that the use of your information be limited.
- Right to opt out of promotional communications: You may stop receiving messages about bonuses or offers at any time.
To exercise these rights, contact our customer support team via live chat or email. Our support team is available in Bengali and English seven days a week, 24 hours a day.
8 Protection of Minors
bf77 is a platform for adults. Anyone under the age of 21 may not use this platform. We do not knowingly collect or store information from anyone under the age of 21.
If it becomes known that information from a minor has been collected by mistake, that information will be deleted immediately and the related account will be closed. As part of our commitment to responsible play, we always follow the Responsible Gaming guidelines.
9 Data Transfer
bf77's servers may be located in various countries. Even if your information is transferred outside Bangladesh, the protections described in this privacy policy apply equally everywhere. For international data transfers, we always ensure appropriate contractual and technical safeguards.
10 Policy Changes
bf77 reserves the right to change this privacy policy when necessary. If any significant changes are made, you will be notified at your registered email or mobile number. If you continue using the platform after a revised policy is published, you are considered to have accepted the new policy.
If you have any questions about this policy or would like more information, visit our FAQ section or contact customer support directly.
Contact email: [email protected]